At apronsandsmocks.com, Customer Satisfaction is our Top Priority. We are happy to replace or exchange any unused item for size, color, or style within 30 days of your original purchase date.
In the case of an exchange, simply go back on our site and place a new order for the correct item(s) you want. Then proceed to the return policy below. We will take care of the rest, and we will not charge any restocking fees for your exchanges.
For all returns, call us (877-277-6609) or email firstname.lastname@example.org to receive a return authorization number and an address to put on the box to be returned. Please do not ship it to the corporate office listed on the website. To confirm your shipment please use a shipping service that provides you with a tracking number such as UPS, FEDEX or USPS. Keep a record of this tracking number for the box you are sending to us. Please include your name, address and contact number and order number (if you know it) in the box to be shipped.
CUSTOM PRODUCTS, EMBROIDERED PRODUCTS AND SCREEN PRINT PRODUCTS CANNOT BE RETURNED
*All returns must include the original packaging and tagging (bags, attached tags, labels, decorative boxes, etc) in resalable condition. We will not accept returns if item(s) are not in their original, 100% resalable condition. (Such as items that have been altered, customized, embroidered, screen printed, worn, laundered, are missing tags, smell like smoke, have pet hair on them, are soiled or have been generally mistreated.) If your returned items show any signs of the above, you will be notified that the item will be returned to you and no refund will be issued.
*All returned orders (not exchanges) over $100.00 may be subject to a 15% restocking fee. This fee will be waived if you place a similar order with us within 30 days of your initial purchase.We do not refund or credit any shipping charges. Shipping charges are the sole responsibility of the returnee/exchange.