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9/23/2018 7:00 AM
Is Direct or 3rd Party Delivery Best for Fast Casual Restaurants?
The restaurant industry hasn’t seen tremendous growth for many years, so consumer dining trends have had significant impact on how restaurants serve their customers. Patrons have shifted their purchasing behavior toward favoring takeout, delivery, and even catering as modes of off-site eating. Faced with competition from a crowded restaurant marketplace plus this shift in dining behavior, fast casual stores have had to adjust their approach and embrace what was once primarily the sole domain of such formats as pizza shops and Chinese restaurants: delivery. Current technology and startups make it possible for many more stores to take advantage of delivery than would have previously been possible.
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Posted By Mike Cielinski
9/16/2018 7:00 AM
The Importance of Tracking Food Waste
Are you one of the increasing number of restaurant operators who monitor food waste daily? Efficiency in the restaurant industry requires not only managing inventory, staff, and overhead, but also reducing waste—and that can’t effectively happen if losses aren’t accounted for.
Food waste happens both on the part of patrons and back-of-house restaurant operations. Mitigating losses helps improve the environmental impact of a restaurant (or chain) and can have a positive effect on reducing hunger in the community...
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Posted By Mike Cielinski
9/9/2018 7:00 AM
Things to Consider When Selecting Restaurant Uniforms
Starting a restaurant is difficult and there are several things that need to be taken care of long before your grand opening. One of the most important details that can often be overlooked or not given enough thought is the uniforms your staff will wear.
Restaurant uniforms are important because it is one of the first things people will notice when they enter your restaurant and are synonymous with diners’ overall impression when it comes to the cleanliness and overall quality of your establishment.
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Posted By Mike Cielinski
9/2/2018 7:00 AM
5 Tips for Increasing Online Reservations
As a restaurant owner, you’re already aware that open tables on a Friday or Saturday night are not a good thing. Ideally, your establishment would be filled with hungry patrons 7 days a week, however it’s just not always possible.
But it’s always a bit more troubling to see your staff sitting around twiddling their thumbs on a night that’s typically busy. If this is an issue your business has been experiencing with the changing of the seasons, it might be time to look into making it easier (or more enticing) for customers to reserve a table.
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Posted By Mike Cielinski
8/26/2018 7:00 AM
Dinner Dining Gets a Boost From Delivery Services
Long desk hours, remote job growth, and “always-on” binge-worthy media have transformed many Americans into homebodies, leading to an ongoing decline in dining out for dinner. While going out for a bite in the evening was an easy solution for dinner after a long day at work, it seems more like a chore than an outlet to many of today’s consumers. But the restaurant industry is finding a new way to improve dinnertime revenue: the expansion of delivery service.
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Posted By Mike Cielinski
8/19/2018 7:00 AM
Full-Service Restaurants Winning Late Nights
The competitive restaurant landscape in urban areas is encouraging some fine dining full-service restaurants to venture into territory once dominated only by bars and diners: late night dining.
To many restauranteurs, this may not seem like the most effective (or efficient) time segment to stay open for business, but surveys of young adults 18-24 indicate that more than half would be interested in dining out more if restaurants stayed open later than many traditionally do.
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Posted By Mike Cielinski
8/12/2018 7:00 AM
3 Easy Ways to Build Your Customer Email Database
Hopefully, you already know how important it is to develop an email marketing strategy to promote your restaurant. To stay relevant, you must build a strong online presence. What many restaurant owners don’t realize, however, is that the key to success in the email marketing world is the quality of the leads they are contacting via email, not the quantity.
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Posted By Mike Cielinski
8/5/2018 7:00 AM
5 Easy Ways to Capitalize on Football Season
Rejoice, football fans – the 2018 season is almost here! The dog days of watching baseball (yawn) are over. For restaurant and bar owners, this typically means a natural increase in business. Merely owning a few TVs and putting on college and professional games all weekend is usually enough to attract local fans looking for a place to have a bite and root for their team.
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Posted By Mike Cielinski
7/29/2018 7:00 AM
Handling Food Recalls in Your Restaurant
Food recalls seem to be cropping up at an alarming rate lately, and foodborne illnesses like E. Coli can have a traumatic impact on consumers and the larger community, especially if the origin is unclear. For public safety, legal, and brand trust reasons, restaurants must respond appropriately to any threat of foodborne sickness and take swift action in response to food recalls.
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Posted By Mike Cielinski
7/22/2018 7:00 AM
Winning Customer Loyalty with Food Allergen Friendly Service
In recent years, dining customers have become increasingly educated, and the consumer demand for information and transparency is at an all-time high. Beyond interest in nutritional facts, ingredient sourcing, and sustainable practices, allergen information is particularly critical for those affected.
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Posted By Mike Cielinski
