Products must be returned within 30 days of receipt. Fill out our return authorization form prior to returning any products.
Your return must include the original packaging and tagging (bags, attached tags, labels, decorative boxes, etc) in resalable condition. We will not accept returns if item(s) are not in their original, 100% resalable condition. (Such as items that have been altered, customized, worn, laundered, are missing tags, smell like smoke, have pet hair on them, are soiled or have been generally mistreated.) If your returned items show any signs of the above, you will be notified and no refund will be issued.
*All returned orders (not exchanges) over $100.00 may be subject to a 15% restocking fee.
We do not refund or credit any shipping charges. Shipping charges are the sole responsibility of the returnee/exchange.
FACE MASKS, CUSTOM PRODUCTS, EMBROIDERED PRODUCTS AND SCREEN PRINT PRODUCTS CANNOT BE RETURNED