Train to Build Culture in Your Business

The culture of a business doesn’t develop from platitudes on motivational posters or even from how the company vision is communicated to the public. It’s the sum of how the people within your organization interact and behave every day. Your…

Meeting the Needs of Off-Premise Customers

The huge growth in off-premise dining has transformed the restaurant industry and funneled increasing revenue into the local and franchise restaurants. But as consumers grow more reliant on takeout and delivery, demand for more—and better—cuisine grows with it, producing a heaping side-helping of competition for restaurants.

How to Get Customers to Post Pictures of Your Food on Social Media

What’s more authentic than posting pictures of food from your restaurant so that customers will be enticed to give you a try? Pictures taken by actual customers who’ve enjoyed the food from your restaurant. It’s actually simple logic…

Choosing the Right Background Music For Your Restaurant

The music you play inside your restaurant may seem like an inconsequential detail or an afterthought, however, when you consider the fact that dining-out is treated as a comprehensive experience by most people, the background music you choose…

The Huge Financial Impact of the Joint Employer Decision

The franchisor/franchisee relationship can be challenging to navigate, but the 2015 National Labor Relations Board (NLRB) decision to shift labor liability to franchisors has made it even more complicated—and costly. Research shows that since…

Elevate the At-Home Dining Experience

Dining at home is more popular than ever, but that doesn’t mean all these meals are prepared in the home kitchen. The market for takeout and delivery is massive—expected to exceed $300 billion in the next 4-5 years, adding up to a tremendous…