Do you send partial shipments?
Products from the same order may ship at different times based on item availability. When this occurs, the status of your order may be labeled ‘Partial Backorder.’ Partial shipment of an order is at Aprons & Smocks’ discretion and…
What if my order is not delivered?
In the event a package is returned due to incorrect shipping information or the inability for mail service to deliver, customer care will contact you. The customer will be responsible for paying a shipping fee to have the package sent again.…
What if my order arrives damaged?
Freight claims for damaged or missing shipments are the responsibility of the customer. Shipping claims are to be filed by the customer with the delivery carrier and any losses incurred are at the customer’s expense. If you receive a shipment…
How can I check my order status?
You can track your order by visiting My Account. Once your order ships, we will send you a shipping confirmation email which will include a tracking number that enables you to track the progress of the packages from our warehouse to the address…
If I select UPS Surepost, how long will it take to receive my order?
UPS SurePost – is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service. Estimated transit time of 5 to 7…
Do you ship to Canada?
Yes, we do ship to Canada. Aprons & Smocks does not handle the duties or brokerage fees on non-domestic shipments. International orders may incur additional charges, please do not confuse these with the shipping charges from Aprons & Smocks.…
When will my order ship?
We are a distributor of Fame products. Orders are sent directly to Fame to be fulfilled and shipped from their warehouse located in Woodstock, GA. Once your order leaves the warehouse, you'll receive an order update email with the tracking details.…
How is my order shipped?
UPS is the carrier for shipments from ApronsandSmocks.com. Orders will ship from the warehouse in Woodstock, GA within 10-15 business days via the method selected at checkout.
UPS SurePost – is an economy, residential, ground service.…
How much does it cost to ship my order?
We offer a built-in estimated shipping calculator on the "cart" page. Add a product to the cart to use the estimated shipping calculator.
