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Cancellation and order change requests are subject to an order’s shipping status. If the order has not shipped, customer care will make every effort to process the request. Please email sales@apronsandsmocks.com with your order # and reason for cancellation. Cancellation requests are not accepted over the phone. If the order has shipped or been sent […]
You can track your order by visiting My Account. Once your order ships, we will send you a shipping confirmation email which will include a tracking number that enables you to track the progress of the packages from our warehouse to the address you specified. Please note that it may take up to 24 hours […]
UPS SurePost – is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service. Estimated transit time of 5 to 7 business days (from the date the order shipped), for the states within the continental US. Estimated delivery […]
Yes, we do ship to Canada. Aprons & Smocks does not handle the duties or brokerage fees on non-domestic shipments. International orders may incur additional charges, please do not confuse these with the shipping charges from Aprons & Smocks. These import duties, taxes or other charges are assessed by the customs office and are based […]
We are a distributor of Fame products. Orders are sent directly to Fame to be fulfilled and shipped from their warehouse located in Woodstock, GA. Once your order leaves the warehouse, you’ll receive an order update email with the tracking details. Shipping transit time is based on the option selected during checkout.
UPS is the carrier for shipments from ApronsandSmocks.com. Orders will ship from the warehouse in Woodstock, GA within 10-15 business days via the method selected at checkout. UPS SurePost – is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service. […]
We offer a built-in estimated shipping calculator on the “cart” page. Add a product to the cart to use the estimated shipping calculator.
Occasionally, we do offer coupon codes or other promotions to our email list. If you’d like to receive these special offers, be sure to join the email list. Click here to join.
If an your order is backorder or partial backorder, you will be charged at the time the order is processed. However, if you decide to cancel the order prior to shipment, we will refund you 100% of the order (including shipping and taxes, if applicable). All orders whether the product is in-stock or out-of-stock will […]
Currently, we charge sales tax in Connecticut, Illinois, Indiana, Georgia, Texas and Wisconsin. If you are placing an order for a tax exempt organization or if you are a reseller, please email your tax exempt paperwork to becky@apronsandsmocks.com
